Frequently asked questions F.A.Q.

HOW CAN WE BE SURE that our shipment will be delivered and not lost ?

Each shipment is shipped with tracking to anywhere in the world, and we provide the tracking number.

HOW LONG DOES DELIVERY TAKE?

It usually takes between 7-21 business days. As the time depends on the location where the product is to be delivered.

Shipping options and delivery terms
Standard FREE shipping:
* 1-2 weeks to EU
* 3-4 weeks to North America, Mexico and the rest of the World

Paid express shipping (DHL):
* 1-2 business days to EU.
* 2-3 business days to USA, Canada.
* 2-4 business days to Japan, Australia, New Zealand, Singapore, Russia, and the rest of the World.

CAN I ORDER EXPRESS DELIVERY ?

Yes, of course. We work with FedEx and DHL
In case you find the answers listed above not helpful, please do not hesitate to contact us.